Free Technical Support
Contact Information
Dedicated technical support (including website help) is available to all our account customers via a team of trained engineers:
Live Technical Chat
Get instant answers to technical questions from our dedicated support team.
Chat with one of our friendly technical operators to identify product alternatives, source additional technical data and find answers to all your technical questions.
Live Technical Chat is available within normal working hours, outside of these hours please leave a message and the team will respond within one working day.
BoM (Bills of Materials) Conversion Service
The BoM Response Team recently converted a total of 2,669 lines without blinking an eye. They’ve saved me hours of time! The match rate is excellent, with over 80% of RoHS compliant alternatives sourced extremely quickly. It’s such a help to be able to send off a list of products and get back a fresh BoM that’s RoHS compliant without having to think about it.
Simon Grieve, Codel International
Is your parts list RoHS compliant? Find out with our FAST, FREE BoM conversion service.
Our dedicated team will match your non-compliant products to the very latest RoHS compliant lines and return it to you within 48 hours.
Step by step guide
- Log in to the website and click on the BoM banner on the homepage or access the BoM service here
- Take your Excel spreadsheet containing Farnell order codes, manufacturers part numbers, part descriptions, or industry part numbers and upload
- An on screen submission message will confirm you have been successful
- Your converted parts list will be returned to you via email containing your original details alongside the new RoHS compliant parts for ease of comparison – here’s an example
Technical Datasheets
Access over 130,000 technical datasheets online for FREE when you see the  symbol.
If you can't find what you are looking for simply complete an online form and we will source the information for you.
 Web: Datasheet request form
Full Reels
An extensive range of resistors, capacitors and inductors are now available on full reels. Buy in high quantities for lower prices and get your full requirement of components on a single reel, complete with manufacturers’ leader and trailer tape.
See a complete list of products available on a full reel here
Re-reeling Service
Over 15,000 surface mount components are available re-reeled to customer specific quantities offering no more wasted components or unused stock. Buy only what you need and with delivery in 5-7 working days improve your assembly efficiency!
Ideally suited to small-scale production runs, where builds only require a part reel quantity. This service puts the required quantity of components onto a standard 180mm reel, ready to pick and place, complete with leader and trailer tape.
Available on a wide range of capacitors, resistors, inductors, diodes, transistors, optos and IC’s from market-leading manufacturers.
Click here to search for all products available re-reeled
How to order:
The re-reeling service is now available FREE of charge through the website and via our sales team on 1300 361 005.
For more information, please contact 1300 361 005.
Not In Catalogue Service – ProductFind
The internet is now the medium of communication for premier distributors like Farnell. The website is superior to their competitors - it is easy to use and packed full of information to help me make my purchase decisions. I always place my orders online with Farnell.
Ian Braithwaite, ETB Ltd
When a choice of over 116,000 products just isn’t enough…
Our dedicated team of experts can source over 6 million more products to save you time and money in your search for that vital product.
Contact us with:
- Product information
- Manufacturer
- Required quantity
- Required delivery date
Calibration Service
We offer two levels of calibration on Test & Measurement products bought from us to the latest standards to meet the ISO 9000ff and EN 17025ff requirements.
- Standard Calibration – to manufacturer specification with:
- Set of calibration results
- Certificates
- Integrity seals
- Electrical safety tests
- All records stored and maintained for 4 years
- Re-calibration advice
Look for:
- Products highlighted with the symbol in the paper catalogue
- Then order by their normal order code followed by the level of calibration needed.
If you require help, please contact our sales team:
Calibration Service Online
Please note - This service is not yet available on our website – but if you order a product online that requires calibration let us know in the comments box and we’ll get back to you!
Electronics Design World
Electronics Design World is Farnell’s unique website dedicated to the needs of a Design Engineer.
Featuring training, ‘Technology First’ design guides, news and the latest product introductions from numerous manufacturers - it’s key to understanding the industry before your competitors.
www.rohs.info
Why we’re No.1 for RoHS…
Farnell has led the way in RoHS from the beginning, being the first to offer:
- Step by Step Guide to Compliance
- Fully RoHS Compliant Catalogue
- Dedicated RoHS website featuring WEEE information
- SKU level personalised Certificates of Compliance
These are just a few of the reasons why Farnell has come to be recognised as the industry's No.1 for RoHS.
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Phone: (02) 9645 8877
e-mail: 
Fax: (02) 8717 8877
Enter in to the search box the Farnell part number you wish to be re-reeled and the suffix ‘RL’ and click ‘Go’ 